Effective Date: February 17, 2026

Last Updated: February 17, 2026

Truedy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our platform, or interact with our services.

By accessing or using our services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

• Full name
• Email address
• Phone number
• Company name
• Billing information
• Account credentials
• Any information submitted through forms, chat, or onboarding flows

B. Automatically Collected Information

• IP address
• Browser type and version
• Device identifiers
• Usage data
• Referring URLs
• Pages viewed and time spent

C. Communication Data

• Call recordings
• Voice interactions
• Chat transcripts
• Support communications

D. Payment Information

Payment data is processed securely through third-party payment providers. We do not store full credit card numbers on our servers.

2. How We Use Information

We use collected information to:

• Provide and operate our services
• Personalize user experiences
• Improve platform functionality
• Respond to support inquiries
• Process transactions
• Send service-related communications
• Comply with legal obligations
• Prevent fraud, abuse, and security threats

We do not sell personal information.

3. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Access the personal information we hold about you
• Request deletion of your personal information
• Correct inaccurate personal information
• Limit the use of sensitive personal information
• Opt out of the sale or sharing of personal information

To exercise these rights, contact us at:

privacy@truedy.com

We will verify your identity before processing requests as required by law.

4. How We Share Information

We may share information with:

• Service providers such as hosting, analytics, and payment processors
• AI infrastructure providers
• CRM and communication platforms
• Legal authorities when required by law
• Business successors in case of merger or acquisition

All vendors are contractually obligated to safeguard personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic and usage, and support marketing and retargeting efforts.

You may disable cookies through your browser settings. However, some features of the website may not function properly without them.

6. Data Retention

We retain personal information only as long as necessary to provide our services, fulfill contractual obligations, comply with legal requirements, and resolve disputes.

Call recordings and communication data may be retained according to account settings or contractual agreements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While no system is completely secure, we take commercially reasonable steps to protect your data.

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. International Users

If you access our services from outside the United States, your information may be transferred to and processed in the United States where data protection laws may differ from your jurisdiction.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

12. Contact Information

Email: info@truep4p.com