No. Traditional chatbots usually depend on typed prompts, buttons, or rigid decision trees. TRUEDY™ lets visitors speak naturally and adapts the interaction based on context, intent, and the information provided during the conversation.

Depending on your implementation, TRUEDY™ can answer service questions, identify visitor needs, qualify leads, route conversations, collect information, schedule appointments, send confirmations, update connected systems, and notify the appropriate member of your team.

Yes. The widget can be configured around your business identity, including its name, logo, colors, greeting, presentation, placement, tone, and visible branding. The goal is for the experience to feel like a natural part of your website rather than an external plugin.

Yes. TRUEDY™ can be connected to calendars, CRM systems, email, notifications, and business workflows. The exact integration depends on your technology stack and the actions you want the virtual assistant to complete.

Yes. Once installed and active, TRUEDY™ can remain available on your website at any time, giving visitors a direct path forward even when your team is offline or unable to respond immediately.

TRUEDY™ is designed to support your team, not remove the human relationship. It handles the first interaction, routine questions, qualification, and routing so your staff can focus on higher-value conversations and qualified opportunities.

Your implementation is configured using approved information about your services, frequently asked questions, availability, business rules, qualification criteria, and preferred workflows. That information can be reviewed and updated as your business changes.

Implementation time depends on the amount of business information, customization, workflows, and integrations involved. A focused deployment can be configured quickly, while more advanced integrations require additional setup and testing.

Yes. The website widget is designed to adapt across modern desktop, tablet, and mobile browsers so visitors can access the experience from the device they are already using.

Your implementation can be configured around the information you choose to collect and the systems you connect. Your final setup should align with your privacy notice, consent requirements, internal data practices, and any rules applicable to your business.

Yes. Your deployment can grow as you add more services, knowledge sources, workflows, integrations, locations, or websites. You can begin with a focused use case and expand the experience over time.