Questions answered. Next steps clear.

No. Traditional chatbots generally depend on typed prompts, scripted replies, buttons, or rigid decision trees. TRUEDY™ allows visitors to speak naturally and adapts the interaction based on context, intent, and the information shared during the conversation.

Depending on your implementation, TRUEDY™ can answer service questions, identify visitor needs, qualify intent, collect information, route opportunities, schedule appointments, send confirmations, update connected systems, and notify the appropriate person on your team.

Yes. Once installed and active, TRUEDY™ can remain available on your website at any time, giving visitors a direct path forward even when your team is offline, unavailable, or assisting other customers.

TRUEDY™ is designed to support your team. It can handle the first interaction, routine questions, qualification, and routing so your staff can spend more time on high-value conversations, qualified opportunities, and customer relationships.

Yes. The widget can be configured around your business identity, including its name, visible branding, logo, colors, greeting, presentation, tone, placement, profile image, and supporting copy.

Yes. The experience can be configured around your preferred communication style, terminology, qualification approach, tone, approved responses, brand personality, and the type of visitor journey you want to create.

Yes. Your implementation can include multiple services, departments, qualification paths, locations, calendars, teams, or visitor journeys. More complex deployments may require additional configuration and integration planning.

Yes. TRUEDY™ can be connected to compatible CRM systems, calendars, scheduling tools, email, notifications, and business workflows. The exact setup depends on your technology stack and the actions the virtual assistant needs to complete.

Depending on the connected workflow, TRUEDY™ can trigger internal alerts, appointment confirmations, follow-up messages, lead notifications, CRM updates, and other actions related to the visitor’s request.

In most cases, yes. The widget is embedded into your current website using an installation script. The exact process can vary depending on the platform, website configuration, consent tools, and connected workflows.

Your implementation is configured using approved information about your services, policies, frequently asked questions, availability, qualification criteria, business rules, and preferred workflows.

The timeline depends on the amount of business information, customization, integrations, workflows, and testing required. A focused implementation can be launched more quickly than a multi-location or highly integrated deployment.

Yes. Approved business information, services, policies, qualification rules, availability, and workflows can be reviewed and updated as your business changes.

Yes. You can begin with one focused use case and expand over time by adding services, qualification paths, knowledge sources, integrations, locations, workflows, or additional websites.

Your implementation can be configured around the information you choose to collect and the systems you connect. Your setup should align with your privacy notice, consent requirements, internal data practices, and any regulations applicable to your business.

Yes. The website widget is designed to adapt across modern desktop, tablet, and mobile browsers so visitors can access the experience from the device they are already using.

The implementation process can include business discovery, content and workflow review, widget configuration, integration planning, installation, testing, and support based on the selected plan and deployment requirements.